Desktop App

Download the SoarSCRM App

A unified customer chat workspace built for global teams. Manage messages across every platform in one window, with native translation and a built-in knowledge base to make cross-border communication faster.

Windows

For Windows 10 and later.

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FAQ

Common install issues

When you install the desktop app for the first time, your system may ask for a security confirmation. Here are the most common fixes.

Windows security prompt

If you see “Windows protected your PC,” click “More info,” then choose “Run anyway.”

View Windows steps

macOS can't verify the developer

Control-click the app icon and choose Open, or allow the app to run under “Privacy & Security.”

View Mac steps

macOS permission requests

If the system asks for your login password or to grant accessibility access, follow the prompts so messaging and translation work correctly.

View permissions guide