Start with a personal trial, pay by characters, or subscribe for team collaboration. From 500 ports, request a quote for the same collaboration benefits. Public prices are in USD.
Plan feature comparisonA 7-day trial starts with the first successful client login; included characters expire with it.
3 concurrent ports50,000 standard translation characters (valid for 7 days)
For individual or low-volume use, billed by characters.
1.5M characters
Character packs are valid for one year
For customer-service and operations teams that stay online.
5 ports / 30 days
Subscribe by concurrent ports
Choose for your workflow. Final pricing and entitlements are shown at checkout.
Ports measure how many social accounts can be online at the same time. Enterprise Collaboration is subscribed by concurrent ports, rather than by the number of team members.
Personal Characters is suited to individuals and lighter usage. Enterprise Collaboration supports teams that need subaccounts, shared assets and an organization customer library.
Personal Trial includes 7 days, 3 concurrent ports and 50,000 standard translation characters. See the comparison below for the feature scope.
Character packs are valid for one year. Each purchase expires independently one year after it is credited; buying more does not extend earlier characters. Sign in to the customer portal to select a plan and review its price and entitlements at checkout. Contact support to adjust an existing team configuration.
| Feature | Personal Trial | Personal Characters | Enterprise Collaboration |
|---|---|---|---|
| Accounts and conversations | |||
| Concurrent online accounts | 3 shared across all subaccounts · 7-day trial | 100 active sessions by default | Purchased ports |
| Multi-platform chats, search and unread alerts | 7-day trial | Included | Included |
| Account proxies and isolated environments | 7-day trial | Included | Included |
| Screen lock and local data management | 7-day trial | Included | Included |
| Account and contact export | — | Personal data | Organization data |
| Translation | |||
| Standard text translation | 50,000 included · 7-day trial | Pay by character | 1M per port every 30 days |
| Automatic chat and group translation | 7-day trial | Included | Included |
| Reverse translation and send preview | 7-day trial | Included | Included |
| Image, screenshot and voice translation | — | — | Included |
| Typing and selected text translation | 7-day trial | Included | Included |
| Parallel translation routes, history and favorites | 7-day trial | Included | Included |
| Custom translation provider | — | Bring your own key | Bring your own key |
| Customers and assets | |||
| Personal quick replies and multimedia assets | 7-day trial | Included | Included |
| Shared assets and team templates | — | — | Included |
| View and clean up existing customer records | Included | Included | Included |
| Customer profiles, tags and follow-ups | 7-day trial | Personal data | Organization data |
| Contact sync, import and export | — | Personal data | Organization data |
| Broadcasts and tasks | |||
| Multi-account text and media bulk messaging | 3 recipients/day · 7-day trial | Charged on success | Included |
| View progress and results or stop your own tasks | 7-day trial | Included | Included |
| Pause/resume tasks, retry failures and export results | — | Included | Included |
| Group operations | |||
| Group link and member export | — | Charged on success | Included |
| Bulk join and leave groups | — | — | Included |
| Group announcements and admin settings | — | — | Included |
| Automation and moderation | |||
| Local keyword replies | — | Included | Included |
| Local welcome replies | — | Included | Included |
| Local replies to every new message | — | Included | Included |
| Team keyword replies | — | — | Included |
| Team welcome replies | — | — | Included |
| Team replies to every new message | — | — | Included |
| Reply rule settings and customer follow-ups | — | Included | Included |
| Group content monitoring and automated moderation | — | — | Included |
| Reply and group-monitoring execution records | — | Personal data | Organization data |
| Employee controls | |||
| Outgoing sensitive-word detection and blocking | — | — | Included |
| Payment address controls and records | — | — | Included |
| Message and conversation action audit | — | — | Included |
| Unusual activity alerts and notifications | — | — | Included |
| Fans and work orders | |||
| New, repeat and source-based fan statistics | — | — | Included |
| Baseline fan management and deduplication | — | — | Included |
| Work order and account management | — | — | Included |
| Statistics export and settlement statements | — | — | Included |
| Traffic distribution links and performance statistics | — | — | Included |
| Work-order sharing and visitor permissions | — | — | Included |
| Team and support | |||
| Sub-account management | Included | Included | Included |
| Activation codes, port allocation and usage management | — | — | Included |
| Personal/team usage and task dashboard | Basic dashboard · 7-day trial | Included | Included |
| Support | Self-service · 7-day trial | Standard | Priority |
Group tools vary by platform. Image and voice translation are available only in Enterprise Collaboration; Personal Trial and Personal Characters do not support them yet. The 500+ port tier has the same collaboration features, with pricing by contract. Future features are not included; API, private deployment and SLA require separate evaluation and agreement. Features depend on platform support and account permissions. Scheduled sending is currently unavailable.
