Cross-border ecommerce support
Handle pre-sales, post-sales, and multilingual conversations with fewer missed replies.
SoarSCRM unifies WhatsApp, Telegram, LINE, and other channels for global sales, support, and operations teams, with account collaboration, customer records, quick replies, realtime translation, and process tracking.

Hola, necesito precio para 500 unidades.
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已同步中文译文今日线索质量分析
高意向跨境粉丝留存持续攀升
Hola, necesito precio para 500 unidades.
自动识别西语您好,500 件可以按阶梯报价...
已同步中文译文今日线索质量分析
高意向跨境粉丝留存持续攀升
No more switching between dozens of overseas apps. Aggregate distributed inquiries and updates into a unified real-time feed — so frontline teams never miss an opportunity.
Auto-collect DMs, comments, and inquiries from every overseas channel. Response speed improved by 200%.
Whether the customer comes from WhatsApp or TikTok, their history and profile are automatically cross-identified.
Assign seats and conversation windows per channel. Enterprise customer assets are always protected.

Automatically bring together customer details and conversations from WhatsApp, Telegram, TikTok, Instagram and more into a complete profile — so every interaction is traceable.
Automatically consolidate customer basics, source channels and conversation history so nothing gets scattered.
Cross-platform chat history is captured in one place, fully reconstructing every follow-up.
Relationships, follow-up records and business data are retained together, reducing loss when team members change.
Built-in AI realtime translation removes language barriers so every conversation feels natural. Run bulk messaging, scheduled sends and automated tasks across platforms to reach global prospects fast and lift reply and conversion rates.
Automatically detect the customer's language and translate in real time, with two-way multilingual support for natural conversations.
Send messages in bulk to WhatsApp, Telegram, Instagram, TikTok and more in one click.
Schedule sends, automate follow-ups and orchestrate tasks to reach more customers while saving manual effort.

Handle pre-sales, post-sales, and multilingual conversations with fewer missed replies.
Centralize source tracking, customer tags, follow-up logs, and close history for better review.
Use distribution, assets, automation support, and reporting to run account matrices more efficiently.